MR. BENJAMIN SCHWARZ HAS BEEN APPOINTED
AS THE NEW GENERAL MANAGER OF CROWNE PLAZA WEST HANOI
Crowne Plaza West Hanoi Hotel & Residences is pleased to announce the appointment of General Manager, Mr. Benjamin Schwarz, with effect from 15th November 2019.
Benjamin, who is no stranger to IHG family, has worked in both business and resort properties in Europe, America, Middle East and Far East. He took on his first Resort Manager role at InterContinental Hua Hin Resort before moving to Holiday Inn Resort Vana Nava Hua Hin, as part of the pre-opening team to IHG’s first water park resort in Asia. He then moved to Holiday Inn Resort Krabi and Holiday Inn Express Krabi Ao Nang Beach as the Cluster General Manager where he had made great contribution to the property development.
Benjamin is a problem-solver who takes corrective action and ensures they are sustained. He is a leader who actively develops his team through his supportive management style. Strong delivery for guest experience and standards, ensuring his team is also delivering exceptional guest service through mentoring and coaching.
Now as the new General Manager of the Best Luxury Business Hotel – South East Asia (World Luxury Hotel Award 2018), Mr. Benjamin is keen to continue his passion on delivering on guest satisfaction as well as building great teams and relationships with owners and stakeholders.